Processing Standards 430-05-20-50

 

Benefit Availability 430-05-20-50-05

(Revised 01/01/04 ML2893)

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An eligible household must be provided with an appointment for EBT card issuance, PIN selection, and training by the date benefits must be made available. The household must be able to transact benefits on or before the seven or 30-day timeframe expires. The case must be worked on the 6th day for expedited cases and on the 29th day for regular cases.

 

Whenever a household fails to attend an EBT card issuance/training session before eligibility is determined, the household must be notified when benefits are available but card issuance/training must occur before the household can access benefits.